Contact us

Discreet. Professional. Ready to Help.

We understand that making contact can sometimes feel daunting - especially when the matter is sensitive. Rest assured, your privacy is protected at every step.

Get in touch today and we’ll respond promptly, usually within one business day.

SSL security badge
*Submitted under strict confidentiality. We guarantee legal compliance and secure, private data handling.*
Thank you for your message. We'll respond shortly.
Sorry, there was an error sending your message. Please try again.

Office hours

Monday – Friday, 9.00 am – 5:00 pm (NZT)

After Hours / Urgent Matters: If your enquiry is time-sensitive, urgent or after hours, feel free to send us a friendly text to ensure we can respond promptly and action your request.

FAQs

Here are some common questions about our investigation services and how we operate.

What if I have my own locksmith?

That’s fine. We’ll generally want to speak with them and discuss our intended plans for execution of the re-entry to ensure the best chance of a peaceable re-entry.

What happens after the re-entry is complete?

Once possession is secured, we provide a detailed evidential report and video/photographic evidence as required. We can also assist with follow-up matters such as inventory documentation, police liaison, or further site monitoring if required.

Do you work alongside landlords or their solicitors?

Always. We act on lawful instructions, coordinating with landlords, property managers, and legal representatives to ensure the process remains compliant and properly recorded.

Can the tenant be present during re-entry?

Yes, though this often increases risk. If a tenant attends, our investigators manage the interaction calmly and professionally to maintain peaceable conduct and protect all parties.

How does Avon Investigations assist with re-entries?

We coordinate and oversee the full process — from serving required notices, liaising with locksmiths, raising any security concerns we may observe and engaging other specialists where needed to ensure your assets is protected. Our investigators ensure compliance, safety, and detailed documentation throughout.