Contact us

Discreet. Professional. Ready to Help.

We understand that making contact can sometimes feel daunting - especially when the matter is sensitive. Rest assured, your privacy is protected at every step.

Get in touch today and we’ll respond promptly, usually within one business day.

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Office hours

Monday – Friday, 9.00 am – 5:00 pm (NZT)

After Hours / Urgent Matters: If your enquiry is time-sensitive, urgent or after hours, feel free to send us a friendly text to ensure we can respond promptly and action your request.

FAQs

Here are some common questions about our investigation services and how we operate.

What is the primary purpose of a field visit?

The primary purpose is to re-establish contact with hard-to-reach debtors, obtain required information, or collect statements discreetly and professionally.

Do you provide a certificate or report I can use for official purposes (e.g., employment, tenancy)?

Absolutely. You’ll receive a verified Ministry of Justice certificate that can be used for official purposes.

Are the results confidential, or can the person being checked find out?

The person being checked will be notified, since they are required to provide consent. However, your copy of the results remains confidential to you.

What are the costs for different levels of checks?

Our standard criminal history checks cost $65 + GST. We’ll begin the process as soon as payment is received.

What information do I need to provide to request a check?

Please see our criminal history page for full details. At a minimum, you’ll need the individual’s consent, along with their name, address, date of birth, and a few other identifying details.