Document service
Every Service, Delivered with Precision and Professionalism
When legal deadlines matter, accuracy and reliability aren’t optional - they’re essential.
Avon Investigations provides professional document and process serving throughout Christchurch, across New Zealand, and internationally through our trusted network.
Our dedicated Christchurch-based team is regarded among the most reliable in the industry. We ensure every service — from standard legal documents to urgent or sensitive matters — is completed efficiently, lawfully, and with the professionalism our clients expect.
Each case is handled with respect and discretion. Whether serving court documents, tenancy notices, or personal papers, we take a measured approach that protects both your interests and your reputation.
Why choose Avon Investigations for document service
Specialist expertise
Our document service team includes experienced process servers who understand the legal and evidential requirements for every type of service. Each case is managed meticulously from receipt to affidavit, giving you confidence in every step.
Reliable, transparent process
You’ll always know where your matter stands. We can provide updates after every attempt, maintain accurate service records, and ensure your affidavit or declaration is returned promptly and correctly formatted.
Ethical and lawful approach
All services are conducted within New Zealand law and best-practice guidelines. Our servers operate with professionalism and respect, ensuring that even sensitive or high-tension matters are handled appropriately.
Nationwide and global reach
Beyond Christchurch, we coordinate trusted agents throughout New Zealand and internationally. No matter where service is required, you’ll receive consistent communication and results from one central point of contact.
Seamless document submission and service
From digital submission to physical service, we ensure compliance every step of the way.
Step 1 – Upload the documents / Obtain a quote
Complete our online form below and upload the documents, together with as much information as possible to assist with the service. If you need pricing first, tick ‘Request a Quote’ and we’ll respond promptly. Otherwise, your submission provides everything we need to begin immediately.
Step 2 – Instruction & assessment
We review your documents and instructions, confirm any legal, logistical, or safety considerations, and determine the most effective method of service. This assessment ensures the right approach from the outset and helps avoid delays. We’ll contact you if we need to clarify any matters.
Step 3 – Service
Your matter is allocated to the most suitable process server. We carry out the service professionally and lawfully, making up to three attempts (or as instructed) and document each visit. If appropriate, photographic, video, or written evidence is captured.
Step 4 – Confirmation & reporting
Once service is completed, you receive confirmation and our invoice.
- If you’ve requested an affidavit, we will prepare and return it.
- If you’re going to supply an affidavit, we will complete and return it on receipt.
If service cannot be achieved, we provide a detailed record to support any application for substituted service.
Real success stories
Explore our impactful case studies and client successes.
"I'm so impressed by your ability to find the two remaining members of our team, thank you so much. I'll be sure to tell anyone that needs investigation assistance to come and see you"
Thank you for your recent surveillance of (withheld), we're grateful you were able to assist us and keep (witheld) safe
From the very first message I felt supported. Avon Investigations handled a stressful situation with calm professionalism and genuine care, keeping me informed every step of the way. Their attention to detail and quiet determination made all the difference. I am deeply grateful and would recommend them without hesitation.
“That is great — many thanks for the update.”
Thank you for attending to this, very much appreciated. Thank you for your assistance, you have been brilliant."
That is fantastic news. You have made our day!! Thank you so much - we really appreciate your expertise, time and effort.
You guys have been very easy to work with. I will definitely be recommending you to other lawyers in our office for any future work. Thanks Avon team
“My deepest gratitude to you and your team for the thoroughness of your approach to serving (redacted). I am very pleased with your efforts, and it has been comforting for me having former police detectives provide support with this case”
Thanks very much for this! Appreciative for all the efforts made and great to have them served
I am very impressed by the prompt, precise and professional service I received from Avon Investigations. From my initial enquiry to completion of the task, I was treated sensitively and felt safe in the knowledge my privacy was respected. I highly recommend their services.
"You guys have been very easy to work with. I will definitely be recommending you to other lawyers in our office for any future work. Thanks Avon team"
Thanks so much for your work - yes, you found the right person and we are absolutely relieved you didn't find anything that would be upsetting for us
Amazing service by the team at Avon Investigations - very professional and extremely kind and caring at a time when that was exactly what I needed. I would highly recommend this company to anyone who needs this type of service (investigations)
I must confess without your patience and strategic execution we would have very likely faced an uphill task in wresting possession from this tenant. I salute your efforts
When I launched my own venture, my guests told me I wasn’t charging enough for what I offered - I suspect the same might apply to you! I’m truly grateful for what you charged me, especially as keeping costs manageable at this stage makes a real difference. But honestly… I don’t think you’re charging enough.
"That is fantastic news. You have made our day!! Thank you so much - we really appreciate your expertise, time and effort."
FAQs
Here are some common questions about our investigation services and how we operate.
Yes, as people have differing routines, workhours and other factors, we’ll purposefully vary the times of our visits to ensure the best chance of achieving service.
We make it as simple as possible! You can head to our upload page and follow the instructions of what we need. If you’d rather reach out on phone or email, that’s fine too! We’ll make it as simple as possible! We just need to know who the documents are for, where they need to be served and provided with the documents for serving and we’ll do the rest.During the service attempts, we’ll keep you updated and let you know when it’s completed (or if there are any issues with completing service).If you don’t know where they live, have a look at our tracing page to see how we can help you
Yes absolutely, we have a team of agents on hand to complete service on multiple groups. Previously we have served documents on groups of up to 30 people across New Zealand and internationally. We can form the best strategy for successful service, or we can work with your preferences. When it comes to reporting the service, we can update you on each successful serve or report at the conclusion.
Our agents’ safety is always a priority, but our team are experienced and comfortable making hard decisions under pressure so will do all possible to serve your documents. If the risk becomes too great, we’ll discuss it with you and establish if there is an alternative option (e.g. trying to serve with another of our agents or changing the approach). If we can’t guarantee our agents safety, we’ll advise of next possible steps or options available to you.
Workplace is fine, we’ve had success serving people at their workplace. We’ll usually discuss this with you to ensure the person isn’t unnecessarily embarrassed or the situation agitated unnecessarily.
Request Document Service
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