The Situation
A well-known landlord with significant public visibility engaged us to assist with a complex commercial tenancy issue.Following serious breaches of the Property Law Act, termination of the lease was required.Given the profile of those involved, the matter carried potential reputational and operational risks that demanded a careful, legally sound approach.
Our Approach
Our involvement began with the lawful service of all required documentation.While initial contact and delivery were achieved successfully, subsequent attempts to personally serve additional papers became challenging. Through detailed reporting and communication, we provided our client with a clear evidential basis to pursue alternative legal measures.As the situation escalated, it became clear that lawful re-entry to the premises was the most effective course of action.We meticulously planned the re-entry in collaboration with our client and relevant external professionals — including locksmiths and property management representatives — to ensure the process was swift, compliant, and respectful.During the re-entry itself, the tenant arrived. Our investigator managed the interaction calmly and professionally, maintaining peaceable conduct throughout while ensuring the client’s lawful rights were upheld and the property was successfully secured.
What we Found
During the engagement, concerns arose regarding potential retributive behaviour from the outgoing tenant.We provided advice on additional security measures to strengthen the site’s safety and prevent unauthorised access. Within a week, the tenant was observed returning to the property, confirming the need for the recommended hardening. Our prompt reporting allowed the client to take immediate enforcement steps in line with legal procedure.
The Outcome
A matter that could easily have become protracted, contentious, and litigious was resolved swiftly and without incident.The re-entry was executed lawfully and professionally, avoiding reputational risk for the landlord and unnecessary escalation.Subsequent legal challenges to the Property Law Act notices were withdrawn, allowing our client to move forward confidently.
Takeaway for Others
No matter how complex or delicate the situation, success lies in preparation, professionalism, and precision.Our structured planning, lawful execution, and clear communication ensure every client has the best opportunity for a secure, compliant, and favourable result.
Client Feedback
“From start to finish, everything was handled with calm professionalism. The planning, communication, and execution were faultless — it couldn’t have gone better.”
