The Situation
Our client needed urgent assistance to change the locks at a property after their tenant failed to meet the terms of their agreement.With limited access and concerns about the premises being unsecured, they wanted to regain lawful control quickly and ensure the re-entry was handled correctly.
Our Approach
We prioritised the request and scheduled the re-entry for the following morning.Working within all legal requirements, our investigator attended with a locksmith to complete the re-entry, replace the locks, and secure the property.Throughout the process, we ensured full transparency — photographing and videoing the entry to provide clear documentation of every step.
What we Found
The re-entry was completed efficiently and without issue.Our comprehensive documentation provided the client with full protection from any future dispute or allegation regarding the condition of the premises.The process was calm, professional, and completed within hours of the initial request.
The Outcome
The client regained control of their property quickly, safely, and lawfully.They were able to proceed with the next steps in managing their asset, returning the keys to their property manager, and moving on from what had been a draining situation.
Takeaway for Others
Even straightforward re-entries require care and professionalism.Our quick response, lawful execution, and clear communication ensure that your property is secured efficiently and without unnecessary stress.
Client Feedback
“Couldn’t have asked for better — fast, professional, and completely stress-free. I finally feel like I can move on.”
