Contact us

Discreet. Professional. Ready to Help.

We understand that making contact can sometimes feel daunting - especially when the matter is sensitive. Rest assured, your privacy is protected at every step.

Get in touch today and we’ll respond promptly, usually within one business day.

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Office hours

Monday – Friday, 9.00 am – 5:00 pm (NZT)

After Hours / Urgent Matters: If your enquiry is time-sensitive, urgent or after hours, feel free to send us a friendly text to ensure we can respond promptly and action your request.

FAQs

Here are some common questions about our investigation services and how we operate.

Do you work with lawyers directly, or can individuals hire you too?

Both! We work lawyers who operate on behalf of individuals, corporates and also directly with individuals as well.

Are your investigators licensed?

Yes, we are. You can complete your own checks if you like at the PLPSA register, managed and run by the Ministry of Justice.

What is process serving and why is it needed?

Process serving (document service) involves one of our team personally delivering documents to an individual or company to a standard that meets legal requirements. Once completed, we will issue you with a Service Report confirming the details of the service. If an affidavit is required, our agents will swear/affirm immediately, allowing for legal proceedings to continue.

How do I contact you outside business hours?

If it isn’t urgent, an email is a great way to reach out, we’ll get it either that night or the next morning. If your matter is especially pressing, please call. If we can take your call, we will. If we miss you, send a follow up text and we’ll get back to you. We appreciate there can be urgency or unexpected events that need attention immediately.