Workplace Investigations
Impartial findings. Confidential process. Defensible outcomes.
Why choose Avon to help in your workplace?
When a workplace complaint, grievance, or conduct issue needs an independent eye, Avon Investigations provides experienced, impartial workplace investigators for employers, HR teams, and legal advisors across New Zealand.
We put boots on the ground — meeting directly with the people involved to establish the facts firsthand, rather than working from assumptions or paperwork alone. We conduct investigations in line with employment law and natural justice principles, ensuring a fair, thorough, and legally defensible process from start to finish.
We report back clearly, giving you well-evidenced findings you can act on with confidence. Handled properly and early, an investigation stops matters growing into bigger incidents than they need to be — resolving the issue while keeping working relationships intact wherever possible.
Why use a private investigator?
Experienced investigators
Interviews are our staple. Our team includes former police detectives skilled in interviewing, evidence-gathering, and procedural fairness.
Independent and impartial
As an external investigator, we bring no internal politics or bias to the process, giving all parties confidence in a fair outcome.
Legally sound process
Every investigation follows natural justice principles, reducing the risk of successful challenge down the track.
Discreet and professional
Sensitive workplace matters are handled with the confidentiality and care they require.
Our workplace investigation process
At Avon Investigations, we streamline your investigative experience. Our step-by-step process ensures clarity and efficiency from start to finish.
Step 1 - Instruction & scoping
We meet with you to understand the complaint or issue, agree the scope of investigation, and confirm the process with all parties.
Step 2 - Evidence gathering
We interview relevant witnesses, provide guidance on investigative tools available and review supporting documentation.
Step 3 - Review and Analysis
We weigh the evidence against the relevant policies, law, your code of conduct and legal standards to reach fair, well-reasoned findings.
Step 4 - Reporting
You receive a clear, comprehensive report setting out our findings and, where requested, recommendations.
Real success stories
Explore our impactful case studies and client successes.
"It's wonderful news that you were able to locate (withheld), and so promptly as well. I will advise the Executors, and I am sure they will be both surprised and happy to hear the outcome. Thank you again for your assistance."
“My deepest gratitude to you and your team for the thoroughness of your approach to serving (redacted). I am very pleased with your efforts, and it has been comforting for me having former police detectives provide support with this case”
When I launched my own venture, my guests told me I wasn’t charging enough for what I offered - I suspect the same might apply to you! I’m truly grateful for what you charged me, especially as keeping costs manageable at this stage makes a real difference. But honestly… I don’t think you’re charging enough.
Thank you doesn’t seem enough right now to you and your team. You have made what continues to be a very stressful situation that little bit easier with your efficiency.
I am very impressed by the prompt, precise and professional service I received from Avon Investigations. From my initial enquiry to completion of the task, I was treated sensitively and felt safe in the knowledge my privacy was respected. I highly recommend their services.
The quality of Avon's work speaks for itself, we're always happy to recommend Avon to others.
That is fantastic news. You have made our day!! Thank you so much - we really appreciate your expertise, time and effort.
Amazing service by the team at Avon Investigations - very professional and extremely kind and caring at a time when that was exactly what I needed. I would highly recommend this company to anyone who needs this type of service (investigations)
I must confess without your patience and strategic execution we would have very likely faced an uphill task in wresting possession from this tenant. I salute your efforts
Thanks so much for this. (Withheld) was mucked around by one of your competitors over a couple of weeks and with a late and exorbitant quote. You guys picked it up in 5 minutes and the fee is extremely reasonable. Thank you very much.
Thanks very much for this! Appreciative for all the efforts made and great to have them served
Thank you for your recent surveillance of (withheld), we're grateful you were able to assist us and keep (witheld) safe
"I'm so impressed by your ability to find the two remaining members of our team, thank you so much. I'll be sure to tell anyone that needs investigation assistance to come and see you"
From the very first message I felt supported. Avon Investigations handled a stressful situation with calm professionalism and genuine care, keeping me informed every step of the way. Their attention to detail and quiet determination made all the difference. I am deeply grateful and would recommend them without hesitation.
You guys have been very easy to work with. I will definitely be recommending you to other lawyers in our office for any future work. Thanks Avon team
"You guys have been very easy to work with. I will definitely be recommending you to other lawyers in our office for any future work. Thanks Avon team"
Thanks so much for your work - yes, you found the right person and we are absolutely relieved you didn't find anything that would be upsetting for us
Thank you for attending to this, very much appreciated. Thank you for your assistance, you have been brilliant."
“That is great — many thanks for the update.”
"That is fantastic news. You have made our day!! Thank you so much - we really appreciate your expertise, time and effort."
FAQs
Here are some common questions about our investigation services and how we operate.
Per fee, we’ll make a minimum of 3 attempts. Often, if we’re in the area we’ll keep a look out for any changes at the property if locating and serving the individual is proving difficult.
Yes, as people have differing routines, workhours and other factors, we’ll purposefully vary the times of our visits to ensure the best chance of achieving service.
We make it as simple as possible! You can head to our upload page and follow the instructions of what we need. If you’d rather reach out on phone or email, that’s fine too! We’ll make it as simple as possible! We just need to know who the documents are for, where they need to be served and provided with the documents for serving and we’ll do the rest.During the service attempts, we’ll keep you updated and let you know when it’s completed (or if there are any issues with completing service).If you don’t know where they live, have a look at our tracing page to see how we can help you
Yes absolutely, we have a team of agents on hand to complete service on multiple groups. Previously we have served documents on groups of up to 30 people across New Zealand and internationally. We can form the best strategy for successful service, or we can work with your preferences. When it comes to reporting the service, we can update you on each successful serve or report at the conclusion.
Our agents’ safety is always a priority, but our team are experienced and comfortable making hard decisions under pressure so will do all possible to serve your documents. If the risk becomes too great, we’ll discuss it with you and establish if there is an alternative option (e.g. trying to serve with another of our agents or changing the approach). If we can’t guarantee our agents safety, we’ll advise of next possible steps or options available to you.
Get in Touch
Contact us confidentially to discuss your specific needs. We guarantee absolute discretion, and your inquiry will be reviewed by an expert to determine the best course of action.