Workplace Investigations

Impartial findings. Confidential process. Defensible outcomes.

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Why choose Avon to help in your workplace?

When a workplace complaint, grievance, or conduct issue needs an independent eye, Avon Investigations provides experienced, impartial workplace investigators for employers, HR teams, and legal advisors across New Zealand.

We put boots on the ground — meeting directly with the people involved to establish the facts firsthand, rather than working from assumptions or paperwork alone. We conduct investigations in line with employment law and natural justice principles, ensuring a fair, thorough, and legally defensible process from start to finish.

We report back clearly, giving you well-evidenced findings you can act on with confidence. Handled properly and early, an investigation stops matters growing into bigger incidents than they need to be — resolving the issue while keeping working relationships intact wherever possible.

Benefits

Why use a private investigator?

Experienced investigators

Interviews are our staple. Our team includes former police detectives skilled in interviewing, evidence-gathering, and procedural fairness.

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Independent and impartial

As an external investigator, we bring no internal politics or bias to the process, giving all parties confidence in a fair outcome.

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Legally sound process

Every investigation follows natural justice principles, reducing the risk of successful challenge down the track.

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Discreet and professional

Sensitive workplace matters are handled with the confidentiality and care they require.

Process

Our workplace investigation process

At Avon Investigations, we streamline your investigative experience. Our step-by-step process ensures clarity and efficiency from start to finish.

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Step 1 - Instruction & scoping

We meet with you to understand the complaint or issue, agree the scope of investigation, and confirm the process with all parties.

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Step 2 - Evidence gathering

We interview relevant witnesses, provide guidance on investigative tools available and review supporting documentation.

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Step 3 - Review and Analysis

We weigh the evidence against the relevant policies, law, your code of conduct and legal standards to reach fair, well-reasoned findings.

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Step 4 - Reporting

You receive a clear, comprehensive report setting out our findings and, where requested, recommendations.

"Avon Investigations provided us with invaluable insights that transformed our approach to risk management. Their professionalism and attention to detail were exceptional."

John Doe

That is fantastic news. You have made our day!! Thank you so much - we really appreciate your expertise, time and effort.

Estranged sibling located

“That is great — many thanks for the update.”

Law Firm

The quality of Avon's work speaks for itself, we're always happy to recommend Avon to others.

Law Firm

Thanks so much for this. (Withheld) was mucked around by one of your competitors over a couple of weeks and with a late and exorbitant quote. You guys picked it up in 5 minutes and the fee is extremely reasonable. Thank you very much.

Law Firm

"I'm so impressed by your ability to find the two remaining members of our team, thank you so much. I'll be sure to tell anyone that needs investigation assistance to come and see you"

Sports club reunion

Thanks very much for this! Appreciative for all the efforts made and great to have them served

Client

You guys have been very easy to work with. I will definitely be recommending you to other lawyers in our office for any future work. Thanks Avon team

Law firm

Thank you for your recent surveillance of (withheld), we're grateful you were able to assist us and keep (witheld) safe

Concerned parent

"You guys have been very easy to work with. I will definitely be recommending you to other lawyers in our office for any future work. Thanks Avon team"

Law Firm

Thanks so much for your work - yes, you found the right person and we are absolutely relieved you didn't find anything that would be upsetting for us

Concerned parent

I am very impressed by the prompt, precise and professional service I received from Avon Investigations. From my initial enquiry to completion of the task, I was treated sensitively and felt safe in the knowledge my privacy was respected. I highly recommend their services.

Client

Thank you doesn’t seem enough right now to you and your team. You have made what continues to be a very stressful situation that little bit easier with your efficiency.

Client

"That is fantastic news. You have made our day!! Thank you so much - we really appreciate your expertise, time and effort."

Client

Amazing service by the team at Avon Investigations - very professional and extremely kind and caring at a time when that was exactly what I needed. I would highly recommend this company to anyone who needs this type of service (investigations)

Concerned parent

From the very first message I felt supported. Avon Investigations handled a stressful situation with calm professionalism and genuine care, keeping me informed every step of the way. Their attention to detail and quiet determination made all the difference. I am deeply grateful and would recommend them without hesitation.

Helen A.

I must confess without your patience and strategic execution we would have very likely faced an uphill task in wresting possession from this tenant. I salute your efforts

Client

“My deepest gratitude to you and your team for the thoroughness of your approach to serving (redacted). I am very pleased with your efforts, and it has been comforting for me having former police detectives provide support with this case”

Client

Thank you for attending to this, very much appreciated. Thank you for your assistance, you have been brilliant."

Law firm

"It's wonderful news that you were able to locate (withheld), and so promptly as well. I will advise the Executors, and I am sure they will be both surprised and happy to hear the outcome. Thank you again for your assistance."

Law Firm

When I launched my own venture, my guests told me I wasn’t charging enough for what I offered - I suspect the same might apply to you! I’m truly grateful for what you charged me, especially as keeping costs manageable at this stage makes a real difference. But honestly… I don’t think you’re charging enough.

Client

FAQs

Here are some common questions about our investigation services and how we operate.

Can you serve someone at their workplace, or only at home?

Workplace is fine, we’ve had success serving people at their workplace. We’ll usually discuss this with you to ensure the person isn’t unnecessarily embarrassed or the situation agitated unnecessarily.

What if I only have partial information about the person (like just a workplace or vehicle)?

That is absolutely, fine, we can do some work with workplace and registrations and provide you with options to consider the best method at service.

Can you serve trespass notices?

Yes, we can. We’ll serve the notice and formally report it to police, providing you with an offence report number should it be needed for any breach of the trespass notice.

Can you serve documents internationally?

Yes, we can, each country has slightly different regulations, so we usually work closely with a trusted group of agents to ensure service meets the required standards.

How do you ensure documents are served legally?

Knowledge of the law and years of experience implementing this practically, furthermore, we’ll work with you to ensure any concerns or preferences you have are met.

Get in Touch

Contact us confidentially to discuss your specific needs. We guarantee absolute discretion, and your inquiry will be reviewed by an expert to determine the best course of action.

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