Contact us

Discreet. Professional. Ready to Help.

We understand that making contact can sometimes feel daunting - especially when the matter is sensitive. Rest assured, your privacy is protected at every step.

Get in touch today and we’ll respond promptly, usually within one business day.

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Office hours

Monday – Friday, 9.00 am – 5:00 pm (NZT)

After Hours / Urgent Matters: If your enquiry is time-sensitive, urgent or after hours, feel free to send us a friendly text to ensure we can respond promptly and action your request.

FAQs

Here are some common questions about our investigation services and how we operate.

Can you provide employment or pre-relationship checks?

Yes. We can conduct background checks that provide useful information about a prospective employee or partner, potentially saving you headaches before issues arise.

How long does a trace request / background check take?

We’ll generally turn this around in 7-10 working days, however can accommodate any time restraints you may have.

What sources do you use for background checks?

We use a variety of sources available to us and will pursue all links known to the person, you’ll receive our findings in a written report upon completion.

Why would someone do a background check?

Background checks are commons with parents concerned about their child’s new partner, persons/companies looking to assess whether to pursue an individual personally and gain an understanding of their asset position, pre-employment, are a few.

What is the difference between a trace and a background check?

They can overlap to an extent. Traces are generally designed to find people for a variety of reasons. Background checks are useful for ascertaining as much information about an individual for a variety of reasons.